Camping with wine and friends in Nelson

Terms & Conditions: Guest Responsibilities

Kia Ora and welcome to Tahuna Beach Holiday Park!  Thank you for choosing us as your place to stay.

We are committed to taking care of New Zealand – our land, our sea and our culture – through the Tiake Promise, and ask that you keep New Zealand clean, show respect, protect nature, drive carefully and be prepared.

Reservation Conditions

Check in is after 2 pm – Check out is by 10 am

Payments:

A deposit of the first nights tariff per unit/site is required to confirm all reservations. Balance of accounts are payable on arrival. Payment must be made for the full time booked. No reduction for early departure or late arrival. Minimum stay periods/tariff apply in weekends, public and school holidays. Management reserves the right to alter tariffs without notice.

Our business trading name is: Tahuna Beach Kiwi Holiday Park & Motel

Our address:
Tahuna Beach Holiday Park
70 Beach Road
Tahunanui
Nelson 7042, New Zealand

Our business and customer service contact details are:

Telephone: (03) 548 5159
Email: tahuna@tahunabeach.co.nz

GST # 10 737 569. All rates are GST (15%) inclusive and are in New Zealand dollars (NZ$). We accept Visa, Mastercard, Amex, Diner’s Club and New Zealand cash.

Alterations:

Alterations can be made subject to availability and may require a unit/site change. An administration fee may apply. Management reserves the right to cancel a reservation if the alteration reduces the reservation below minimum requirements and cancellation penalties will apply. Alterations to the number of guests require management approval. If an amendment to your booking results in shortening your stay, the booked tariff will not alter unless you give 30 days notice in the high season or 14 days notice in the low season.

Group bookings:

A bond is required for all group bookings.

Cancellations or early departures:

A cancellation fee of $20 applies per unit/site cancelled to all cancelled bookings. Deposits for bookings cancelled less than 14 days prior to arrival 1 May – 30 September (Low Season) or less than 30 days prior to arrival 1 October – 30 April (High Season) will not be refunded unless the units/sites you have booked can be refilled for the full time of your booking less a $20 cancellation fee per unit/site cancelled. (This means if any one of your nights booked is left unfilled you will forfeit your deposit).  We do not refund for early departure due to weather or if you change your mind. Bookings are not transferrable to another person or date. No refund will be made should guests alter or leave for any reason.

Tariff/Prices:

Our tariff/prices are reviewed yearly, please be aware prices may change when booking in advance from one season to the next and the new rates will apply.  Minimum stay periods/tariff apply at selected periods, including but not limited to weekends, public and school holidays.

Check-in:

On check in you will be given a personal Entrance Gate code.  Please have your entrance code handy every time you enter the Park.

Check-out:

Please vacate by 10am to avoid additional charges.  If you would like to stay longer, we can usually accommodate you, but do please let us know.

Keys to be returned to Reception or placed in the early departure key box when departing. A charge will apply for unreturned keys.

THE REST OF THE DETAILS

We ask for your co-operation so that your stay and the stay of other guests will be safe and enjoyable.

ALCOHOL

May be consumed on your site, within your cabin or in public areas throughout the Park, with the exception of the Cafe and the Function Centre.  We reserve the right to cancel tenancy at any time due to drunken or objectionable behaviour or when any Park rules are breached. Refund of fees will not apply.

BEHAVIOUR

Reasonable behaviour is expected at all times – loud swearing, excessive drinking, and loud parties will not be tolerated at any hour.  If you are being disturbed by your neighbours please contact Reception (03 548 5159) or Night Security (03 545 7855). Management reserves the right to cancel a tenancy at any time without refund.

BIKES

Bike helmets must be worn at all times by adults and children while riding bikes in the park. We recommend children on scooters wear helmets also.

CHILDREN

Parents will be held responsible for their children at all times. Please supervise your children in and around the Holiday Park and while they are using facilities.

CLEANING/DAMAGE

Please notify Reception of any breakages or damage to campground property. Management reserves the right to recover cost of damage or where extra cleaning is required. Facilities and barbeques must be left clean and tidy after use.

If there are any cleaning or maintenance issues, please let Reception know as soon as possible.

DRONES

Drones are not permitted to be flown in any area of the Holiday Park due to our proximity to the Airport.

FIRES

Please do not light any braziers or open fires of any kind. Wood burners inside vehicles are not permitted. Gas BBQs and gas/charcoal cookers can be used.

PARKING

No parking of cars, boats or trailers outside of your site boundaries. This includes on the roadside, neighbouring sites and ALL green spaces. Parking is allocated for all cabin accommodation. Limited storage is available over Peak Season for a nominal fee, otherwise parking is outside of the Campgrounds. Visitors of guests are not permitted to park inside the Holiday Park grounds 15 Dec-31 January.

PETS

We are pet friendly 1 February – 30 November in designated areas of the Park by prior arrangement.   A No-Pets policy is enforced between 1 December and 31 January due to the number of guests we have on site.  Visitors are not permitted to bring pets on site even if left in car.  No pets are allowed in roofed accommodations at any time of the year, except for service animals.

POWERED SITES

Campervans/caravans must have a current Electrical Warrant of Fitness (EWOF) and also comply with LPG Standard (AS/NZS3100).  Tents plugging into power can only use an approved and tested ‘camping style’ power cord (with 3 long round pins), at least 10 metres long, with a safety RCD. Please make sure you have your WoF documentation and your tested, tagged power cord available for us to check if asked. Power cords must stay within the boundaries of your site. You cannot connect vans or tents on multiple sites to one power source. Management reserves the right to unplug any connection that does not comply with regulations. Generators are not permitted at any time.

Any caravan older than 1993 cannot safely plugged into the power stations in Block 1.

PUBLIC ACCESS TO ACTIVITIES

Outside our maximum peak time of 26 December-10 January, members of the public are welcome to pay for and use the Mini-golf and Pedal-Karts.

QUIET TIME

Quiet time is expected and appreciated between 10pm and 7am. Please be thoughtful of fellow guests at all times.

RESPONSIBILITY

All persons enter the campground at their own risk and are totally responsible for their own property, self and guests. In the event of an emergency requiring evacuation of the camp, management will provide direction and the safest method, please make your way down to the office for instructions.

Parents/guardians – please supervise your children at all times. Use pedestrian access when walking or biking through our entrance and never walk under the barrier arm at the entrance or exit. If you identify a hazard, please inform management as soon as possible.

RUBBISH / Recycling

Please use recycling and rubbish bins around the camp. We appreciate your help with sorting bottles, paper, cans etc. from your daily rubbish and placing everything in the appropriate bins. If camping, please take all your rubbish to the bins on the day of your departure.  If staying in roofed accommodation, the bin liners are biodegradable and removed by housekeeping.

SECURITY CAMERAS

Operational 24/7, however please ensure you lock up your valuables as some people want your stuff to be their stuff. We have security staff on site throughout the night; they are contactable on 03 545 7855.

SITE SET-UP

All caravans and trailers must be placed onto the site with the drawbar facing the road for access or removal in case of an emergency.  Any living space must be set up 1.5m from the site boundary.  

SMOKING/Smoke-Free

Smoking is not permitted inside any Park buildings or accommodation. Outside, please dispose of cigarette butts carefully – throwing them onto the ground releases toxic plastics into the waterways.

SPEED

The maximum speed limit is 10kph.  The roading network throughout the Park is a Shared Zone and signs remind you of this throughout the Park.   Please be watchful for children, pedestrians, cyclists and vehicles.  Cyclists must wear helmets.

VISITORS

All visitors are to register at Reception before accessing the Holiday Park.   Registered guests are responsible for their visitors at all times.  Management reserves the right to refuse entry when the camp is full.  Visitors’ vehicles are not permitted in the Park during our Peak time of 15 Dec-31 Jan; please park outside the grounds.  Day visitors are welcome after 8.00am and must depart by 10pm. Staying after 10pm qualifies as a ‘guest’ and must be registered and paid for as such.   Visitors are not permitted to bring pets on site, even in cars.

WASTE-WATER

Campervans and caravans must provide their own waste container. Wastewater and chemical toilets must be emptied in the dump station provided.